Reference

How f baje Handles Your Personal Information

Your privacy is not small print here. This policy explains exactly what data we collect when you use f baje, how we use it, and what rights you have over it. Access depends on your local law and eligible regions.

Account data protectionPayment info handled securelyYour rights, clearly statedContact us any time
f baje How f baje Handles Your Personal Information
DATA SECURITY STEPS

How We Protect and Manage Your Data

Security is not a single layer. We use SSL encryption across every page and connection, so data moving between your phone and our servers is protected in transit. Account logins are verified with a one-time password sent to your registered mobile number — the same number you use for bKash or Nagad transfers — so unauthorised access is harder even if a password is compromised.

Encryption in Transit

SSL encryption covers all data moving between your device and our platform. This applies whether you are on mobile browser or a desktop connection.

OTP Verification

Every login triggers an OTP to your registered mobile number. This step adds a direct security check tied to the phone you already use for mobile payments.

Data Retention Policy

We keep account data only as long as necessary — active account period plus any post-closure period required under applicable local rules in your region.

Third-Party Limits

Payment processors receive only the minimum data needed to complete a transaction. We do not share browsing behaviour, game history, or profile data with advertisers.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to know what data we hold about you, request a correction, or ask us to delete your account information, reach out through any of the channels below. We aim to respond to data-related requests within a reasonable timeframe. Your request should include your registered email address or phone number so we can locate your account.

Team online

Live Chat

Open the chat icon inside your account dashboard. Our support team can log a data request directly from the chat window.

Email Support

Send your data or privacy query to our support email. Include your account username and the specific request you are making.

Account Settings

Some data updates — like your contact number or linked wallet — can be changed directly inside your account profile without contacting support.

Privacy Questions We Get Asked

These are the questions we hear most often about how your data is handled at f baje. If your question is not here, contact our support team through live chat or email.

We collect your name, email, phone number, and payment details you add. Device and session data like IP address and browser type are also logged automatically for security purposes.

Only the transaction reference needed to process your payment is shared with those services. We do not pass profile information, game history, or any other account data to payment processors.

Contact us via live chat or support email with your registered phone number or email address. We will locate your account and respond with the relevant data within a reasonable period.

Yes. Submit a deletion request through support. We will process it in line with applicable rules, which may require us to retain certain transaction records for a defined period after closure.

We retain data for a post-closure period as required by the rules applicable in your jurisdiction. After that period, account information is removed from active systems.

Yes. Every login requires an OTP sent to your registered mobile number. Combined with SSL encryption on all connections, this keeps your account protected whether you are on Android or iOS.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.